Slack
Customer Support
★4.5
Founded 2013
Popular business communication platform that connects teams through organized channels and direct messaging.
○Overview
Slack is a business communication platform that organizes team conversations in dedicated channels for different projects, topics, or teams. It integrates with numerous tools and services, making it a central hub for team collaboration and customer support workflows.
⚡Key Features
✓Team Messaging
✓Workflow Automation
✓App Integrations
✓File Sharing
✓Voice and Video Calls
✓Channel Organization
💰Pricing Plans
Free
$0forever
10K message history, 1:1 voice/video, 10 app integrations
- 10,000 message history
- 1:1 voice and video calls
- 10 app integrations
- File sharing
- Search functionality
- Two-factor authentication
Popular
Pro
$8.75per user/month
Unlimited history, group calls (15 participants), shared channels, SSO
- Unlimited message history
- Group calls (15 participants)
- Shared channels
- Guest access
- SSO with Google
- Advanced security
Business+
$15per user/month
99.99% uptime SLA, 24/7 support, compliance exports
- Everything in Pro
- 99.99% uptime SLA
- 24/7 support
- Compliance exports
- Advanced identity management
- Data loss prevention
🚀Startup Features
Free Plan
Free Trial
Startup Package
Low Entry Pricing
Customers
Startup Friendly
✓Free Plan Available
Free messaging plan with core features
✓Free Trial Available
Try all features with free trial
✓Low Entry Pricing
Pro plan starts at $8.75/user
Slack Alternatives
Team Communication
Workflows
Integration