Intercom
Customer Support
★4.4
Founded 2011
Complete customer communication platform that helps businesses build better relationships with their customers.
○Overview
Intercom is a comprehensive customer communication platform that brings together live chat, help desk, marketing automation, and customer data in one unified system. It helps businesses provide personalized support and build meaningful relationships with their customers at scale.
⚡Key Features
✓Live chat and messaging
✓Help desk and ticketing system
✓Knowledge base and help center
✓Marketing automation and campaigns
✓Customer data and insights
✓Product tours and onboarding
💰Pricing Plans
Essential
$39per seat/month
Live chat, shared inbox, basic bots
- Live chat widget
- Shared team inbox
- Basic chatbots
- Mobile apps
- Basic integrations
Popular
Advanced
$99per seat/month
Plus outbound messaging, product tours, workspace sharing
- Everything in Essential
- Outbound messaging
- Product tours
- Workspace sharing
- Advanced integrations
- Custom data attributes
Expert
$139per seat/month
Adds custom roles, SLA support, advanced bots, HIPAA compliance
- Everything in Advanced
- Custom user roles
- SLA management
- Resolution Bot (AI)
- HIPAA compliance
- Advanced security
🚀Startup Features
Free Plan
Free Trial
Startup Package
Low Entry Pricing
Customers
Startup Friendly
✓Free Trial Available
14-day free trial with full access
✓Startup Package
90% off first year for qualifying startups
✓Low Entry Pricing
Essential plan starts at $39/seat/month
Intercom Alternatives
Live Chat
Help Desk
Customer Communication