Hiver
Customer Support
★4.5
Founded 2011
Transform Gmail into a powerful help desk with shared inboxes, collision detection, and team collaboration features.
○Overview
Hiver transforms Gmail into a powerful customer support tool by adding shared inboxes, collision detection, and collaboration features. Teams can manage customer queries directly from Gmail without switching between different platforms.
⚡Key Features
✓Gmail integration with shared inboxes
✓Collision detection and email assignments
✓SLA management and automation
✓Email templates and signatures
✓Team analytics and reporting
✓Multi-channel support integration
💰Pricing Plans
Popular
Lite
$15per user/month
For small teams getting started
- Shared inbox
- Email assignments
- Collision detection
- Basic analytics
- Gmail integration
Pro
$39per user/month
For growing teams
- Everything in Lite
- SLA management
- Email templates
- Advanced analytics
- WhatsApp integration
- Custom workflows
Elite
$59per user/month
For advanced teams
- Everything in Pro
- Advanced workflows
- Custom roles
- Priority support
- Advanced security
- API access
🚀Startup Features
Free Plan
Free Trial
Startup Package
Low Entry Pricing
Customers
Startup Friendly
✓Free Trial Available
7-day free trial with full features
✓Low Entry Pricing
Starting at $15/user/month
Hiver Alternatives
Gmail Integration
Email Management
Collaboration